Delivery Information

We ship out out meters where we have received the deposit payment by lunchtime normally that afternoon although very occasionally meters may be delayed where we are unusually busy or for large orders which we prefer to send out on a pallet with a different courier company.

Meters are shipped Free of Charge on a 24 hour courier - however, please allow a couple of days for delivery, ie do not book in the electrician for the next day as we  frequently find that courier deliveries are delayed no matter what company we use. 

If the meters are needed urgently please contact us as we may be able to arrange a higher priority shipping for an additional fee.

We will also normally forward the tracking information as soon as the courier provides it.

We will send out by email the pdf electronic versions of the user guides for each meter shortly after the meters are dispatched from the warehouse - they can only be prepared once the serial number of each meter has been allocated.   Hard versions of the user guides which are printed on plastic, the installation guide and the stickers for each meter are sent separately by first class post.  (But the meters can be installed before these are received if they are delayed).